Help Center - If you haven't gotten your referral credit...
When your referred, eligible* member has completed registration and Posted 10 books to his or her account Bookshelf, you will receive a credit.
You can keep track of your referrals (and if they have posted their 10 books yet) by clicking the My Referrals link at the top of your My Account page.
If a member you referred does not appear on your "My Referral" page
this means that he or she did not identify you properly (using your PBS Nickname or PBS User Email) as the referrer at the time of registration.
The referred member can contact us at any time, using the "send us feedback" button on the Contact Us page which is linked from the bottom of any page on the site, to ask for the referral to be recorded. We need one of the following in order to record your referral after the fact:
PBS nickname
PBS User Email
or full name and city/state
The referred member must be the one to contact us with this information.
*You do not earn referral credit for accounts at your own household, accounts that are not the first for the household, or accounts that violate the Terms of Use. Referred accounts need to complete registration and activate the accounts by providing all account information before referral credit will be granted.