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Business Etiquette and Professionalism (Crisp Fifty-Minute Books)
Business Etiquette and Professionalism - Crisp Fifty-Minute Books Author:Kay duPont This is a superb guide to the subtleties and complexities of business etiquette. This book shows how to maintain a professional and competitive edge by understanding basic business etiquette. In addition to the exercises and activities on making introductions, dining out, sending and receiving gifts, public manners, tipping and attire, there is ... more »updated information on electronic etiquette. Learning Objectives: To review business etiquette and its role. To discuss techniques for meeting people. To discuss telephone and electronic etiquette. To suggest good business meeting protocol and multicultural etiquette.« less
ISBN-13: 9781560520320 ISBN-10: 1560520329 Pages:117 Edition:Rev Ed Rating: