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Comebacks at Work: Using Conversation to Master Confrontation
Comebacks at Work Using Conversation to Master Confrontation
Author: Kathleen Kelley Reardon, Christopher T. Noblet
According to Kathleen Kelley Reardon, we are responsible for 75 per cent of how we're treated at work. And that success - or failure - depends on how we handle ourselves in conversation with our colleagues, whether in one-on-one interactions or large meetings. Workplace conversations are like a chess game, Reardon argues. The outcome is all in t...  more »
ISBN-13: 9780061771026
ISBN-10: 0061771023
Publication Date: 10/1/2010
Pages: 256
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Publisher: HarperBusiness
Book Type: Hardcover
Members Wishing: 1
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