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The Concierge: Key to Hospitality
The Concierge Key to Hospitality
Author: McDowell Bryson, Adele Ziminski
Of all the staff members in the hotel and hospitality industry the concierge is the one who has the most personal contact with the guests. Written to teach the American student the intricacies of the concierge profession, it provides basic information, based on years of experience, of what the daily functions of the concierge are and how to perf...  more »
ISBN-13: 9780471528937
ISBN-10: 0471528935
Publication Date: 6/17/1992
Pages: 256
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Publisher: Wiley
Book Type: Paperback
Members Wishing: 0
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