The Concierge Manual Third Edition Author:Katharine C. Giovanni, Katharine C. Giovanni, Ron Giovanni, Ron Giovanni Written by industry expert Katharine Giovanni, this extraordinary guide provides all the tools you need to create a successful concierge, lifestyle management, errand service or personal assistant company. Do you want to create an on-site, lobby or corporate concierge service? Or are you looking to serve individuals? From small boutique con... more »cierge services to large corporations, this manual will help everyone! The information is all here, presented in a simple, step-by-step format! This books answers some of your biggest questions about the logistics of running a concierge business ... How do I structure the business? What services will I offer? How do I set my fees? How do I set up my vendor service and actually get commissions? How do I create an errand service and hire employees? The basics of starting a new company, such as your business plan, brochure, website and insurance are covered. Plus ... sales, marketing tips and much more! Sure, you could do all the research and learn how to do this business yourself. Why re-create the wheel? The information you are looking for is in The Concierge Manual.« less