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Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior
Crucial Accountability Tools for Resolving Violated Expectations Broken Commitments and Bad Behavior
Author: Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler, David Maxfield
In this updated second edition (first edition titled Crucial Confrontations), you'll learn how to hold anyone accountable, master performance discussions, and get results.Behind the problems that routinely plague our organizations and families, you'll find individuals who are either unwilling or unable to deal with broken promises. Colleagues br...  more »
Audio Books swap for two (2) credits.
ISBN-13: 9781491580813
ISBN-10: 149158081X
Publication Date: 10/7/2014
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Publisher: McGraw-Hill Education on Brilliance Audio
Book Type: Audio CD
Members Wishing: 0
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