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Crucial Conversations: Tools for Talking When Stakes Are High
Crucial Conversations Tools for Talking When Stakes Are High
Author: Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler
The New York Times Bestseller! Learn how to keep your cool and get the results you want when emotions flare. When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation badly and suffer the consequences; or read Crucial Conve...  more »
ISBN-13: 9780071775304
ISBN-10: 0071775307
Publication Date: 9/16/2011
Pages: 304
Edition: 1
Rating:
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Publisher: McGraw-Hill
Book Type: Hardcover
Other Versions: Paperback, Audio Cassette, Audio CD
Members Wishing: 14
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reviewed Crucial Conversations: Tools for Talking When Stakes Are High on
I want to memorize this book! It is so helpful to have expert advice on how to handle these though-type conversations. I think everyone ought to read it!
reviewed Crucial Conversations: Tools for Talking When Stakes Are High on + 24 more book reviews
Good book with very good examples and tips for improving your communication. Our team did this book together and now have common language to address our communication improvement opportunities
AntGiant3000 avatar reviewed Crucial Conversations: Tools for Talking When Stakes Are High on + 159 more book reviews
SUPER BOOK!! 5 STARS! *****


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