Raving Fans : A Revolutionary Approach To Customer Service Author: ISBN-13: 9780688123161 - ISBN-10: 0688123163 57 Book Type: Hardcover Publication Date: 1993 |
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Delivering Happiness: A Path to Profits, Passion, and Purpose Author: ISBN-13: 9780446563048 - ISBN-10: 0446563048 16 Book Type: Hardcover Publication Date: 2010 |
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Clients for Life: Evolving from an Expert-for-Hire to an Extraordinary Adviser Author: ISBN-13: 9780684870304 - ISBN-10: 0684870304 1 Book Type: Paperback Publication Date: 2002 The Market's bargain prices are even better for Paperbackswap club members! Retail Price: Buy New (Paperback): $13.29 (save 21%) or Become a PBS member and pay $9.39+1 PBS book credit (save 44%) |
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Human Sigma: Managing the Employee-Customer Encounter Author: ISBN-13: 9781595620163 - ISBN-10: 1595620168 1 Book Type: Hardcover Publication Date: 2007 The Market's bargain prices are even better for Paperbackswap club members! Retail Price: Buy New (Hardcover): $17.89 (save 31%) or Become a PBS member and pay $13.99+1 PBS book credit (save 46%) |
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Discovering the Soul of Service: The Nine Drivers of Sustainable Business Success Author: ISBN-13: 9780684845111 - ISBN-10: 0684845113 2 Book Type: Hardcover Publication Date: 1999 The Market's bargain prices are even better for Paperbackswap club members! Retail Price: Buy New (Hardcover): $19.99 (save 33%) or Become a PBS member and pay $16.09+1 PBS book credit (save 46%) |
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Fish! Tales: Real-Life Stories to Help You Transform Your Workplace and Your Life Author: ISBN-13: 9780786868681 - ISBN-10: 0786868686 20 Book Type: Hardcover Publication Date: 2002 |
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The SERVICE PROFIT CHAIN Author: ISBN-13: 9780684832562 - ISBN-10: 0684832569 ? Book Type: Hardcover Publication Date: 1997 The Market's bargain prices are even better for Paperbackswap club members! Retail Price: Buy New (Hardcover): $21.29 (save 34%) or Become a PBS member and pay $17.39+1 PBS book credit (save 46%) |
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The Effortless Experience: Conquering the New Battleground for Customer Loyalty Author: ISBN-13: 9781591845812 - ISBN-10: 1591845815 ? Book Type: Hardcover Publication Date: 2013 The Market's bargain prices are even better for Paperbackswap club members! Retail Price: Buy New (Hardcover): $19.99 (save 33%) or Become a PBS member and pay $16.09+1 PBS book credit (save 46%) |
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Jeffrey Gitomer's Little Red Book of Sales Answers Author: ISBN-13: 9780131735361 - ISBN-10: 0131735365 4 Book Type: Hardcover Publication Date: 2006 |
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Hardwiring Excellence: Purpose, Worthwhile Work, Making a Difference Author: ISBN-13: 9780974998602 - ISBN-10: 0974998605 ? Book Type: Paperback Publication Date: 2004 |
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The Ultimate Question: Driving Good Profits and True Growth Author: ISBN-13: 9781591397830 - ISBN-10: 1591397839 5 Book Type: Hardcover Publication Date: 2006 |
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Grouped: How small groups of friends are the key to influence on the social web (Voices That Matter) Author: ISBN-13: 9780321804112 - ISBN-10: 0321804112 ? Book Type: Paperback Publication Date: 2011 |
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Mystery Shopper's Manual, 6th Edition Author: ISBN-13: 9781888983302 - ISBN-10: 1888983302 5 Book Type: Paperback Publication Date: 2004 |
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Be Our Guest: Perfecting the Art of Customer Service Author: ISBN-13: 9780786853946 - ISBN-10: 0786853948 4 Book Type: Paperback Publication Date: 2003 |
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The Discipline of Market Leaders: Choose Your Customers, Narrow Your Focus, Dominate Your Market Author: ISBN-13: 9780201407198 - ISBN-10: 0201407191 4 Book Type: Paperback Publication Date: 1997 |
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Delivering Knock Your Socks Off Service (Knock Your Socks Off Series) Author: ISBN-13: 9780814407653 - ISBN-10: 081440765X 5 Book Type: Paperback Publication Date: 2002 |
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Customers For Life: How To Turn That One-Time Buyer Into a Lifetime Customer Author: ISBN-13: 9780385504454 - ISBN-10: 0385504454 2 Book Type: Paperback Publication Date: 2002 |
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Delivering Knock Your Socks Off Service Author: ISBN-13: 9780814417553 - ISBN-10: 0814417558 ? Book Type: Paperback Publication Date: 2011 |
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The Referral of a Lifetime : The Networking System that Produces Bottom-Line Results . . . Every Day! (The Ken Blanchard Series; Simple Truths Uplifting the Value of People in Organizations) Author: ISBN-13: 9781576753217 - ISBN-10: 1576753212 3 Book Type: Paperback Publication Date: 2005 |
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Naked Conversations: How Blogs are Changing the Way Businesses Talk with Customers Author: ISBN-13: 9780471747192 - ISBN-10: 047174719X 3 Book Type: Hardcover Publication Date: 2006 |
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Your Call Is (Not That) Important to Us: Customer Service and What It Reveals About Our World and Our Lives Author: ISBN-13: 9781416546894 - ISBN-10: 1416546898 3 Book Type: Hardcover Publication Date: 2009 |
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Perfect Phrases for Customer Service : Hundreds of Tools, Techniques, and Scripts for Handling Any Situation Author: ISBN-13: 9780071444538 - ISBN-10: 007144453X 2 Book Type: Paperback Publication Date: 2004 |
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Customer Service for Dummies Author: ISBN-13: 9781568843919 - ISBN-10: 1568843917 7 Book Type: Paperback Publication Date: 1995 |
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Moments of Truth Author: ISBN-13: 9780060915803 - ISBN-10: 0060915803 7 Book Type: Paperback Publication Date: 1989 |
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Hey, I'm the Customer : Front Line Tips for Providing Superior Customer Service Author: ISBN-13: 9780133881585 - ISBN-10: 013388158X 5 Book Type: Paperback Publication Date: 1992 |
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