Skip to main content
PBS logo
 
 

Search - Customer Service over the Phone

Customer Service over the Phone
Customer Service over the Phone
Author: Stephen Coscia
Call center managers give this small, easy-to-read book to all their agents. It helps the agents understand how important their job is. It teaches them the best ways to deal with customers. The author has run a busy, large call center for years. This book contains the best customer service ideas, techniques and strategies developed over all thos...  more »
ISBN-13: 9781578200207
ISBN-10: 1578200202
Publication Date: 1/1998
Pages: 132
Edition: 4th
Rating:
  ?
0 stars, based on 0 rating
Publisher: Backbeat Books
Book Type: Paperback
Members Wishing: 0
Reviews: Amazon | Write a Review


Genres:


Back to the Top ↑
By using this Web site, you confirm that you have read, understood, and agreed to be bound by the Terms of Use. As an Amazon Associate we earn from qualifying purchases.
US Patent Number 7,877,315 | Copyright © 2004 - 2024 PaperBackSwap.com. All Rights Reserved.