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Customer Service Training 101: Quick And Easy Techniques That Get Great Results
Customer Service Training 101 Quick And Easy Techniques That Get Great Results
Author: Renee Evenson
If the true face of any organization is its customer service people, then nothing is more important than the training of these crucial employees. Customer Service Training 101 offers an easy-to-implement approach for busy managers and trainers seeking to motivate their people and equip them with the tools they need to excel in this essent...  more »
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ISBN-13: 9780814472903
ISBN-10: 0814472907
Publication Date: 9/30/2005
Pages: 207
Rating:
  • Currently 2.5/5 Stars.
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2.5 stars, based on 1 rating
Publisher: AMACOM/American Management Association
Book Type: Paperback
Reviews: Amazon | Write a Review


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