  Raving Fans : A Revolutionary Approach To Customer Service Author: 57 Book Type: Hardcover Publication Date: 1993 |
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 Getting Them to Give a Damn : How to Get Your Front Line to Care about Your Bottom Line Author: 3 Book Type: Paperback Publication Date: 2005 |
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 Thriving on Chaos : Handbook for a Management Revolution Author: 1 Book Type: Audio Cassette Publication Date: 1987 |
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 Customer Service Made Easy (Entrepreneur Made Easy) Author: ? Book Type: Paperback Publication Date: 2006 |
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 TREAT YOUR CUSTOMERS: THIRTY LESSONS ON SERVICE AND SALES THAT I LEARNED AT MY FAMILY'S DAIRY QUEEN STORE Author: 1 Book Type: Hardcover Publication Date: 2006 |
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 Care & Keeping of Customers: A Treasury of Facts, Tips & Proven Techniques for Keeping Your Customers Coming Back Author: 2 Book Type: Paperback Publication Date: 1996 |
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