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Customers for Life: How to Turn That One-Time Buyer into a Lifetime Customer
Customers for Life How to Turn That OneTime Buyer into a Lifetime Customer
Author: Carl Sewell
In this completely revised and updated edition of the customer service classic (more than 600,000 copies sold), Carl Sewell enhances his time-tested advice with fresh ideas and new examples and explains how the groundbreaking “Ten Commandments of Customer Service” apply to today’s world. — Drawing on his incredible success in tr...  more »
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ISBN-13: 9780385415033
ISBN-10: 0385415036
Publication Date: 9/1/1990
Pages: 208
Rating:
  • Currently 3.3/5 Stars.
 5

3.3 stars, based on 5 ratings
Publisher: Currency
Book Type: Hardcover
Other Versions: Paperback
Reviews: Member | Amazon | Write a Review

Top Member Book Reviews

reviewed Customers for Life: How to Turn That One-Time Buyer into a Lifetime Customer on
Helpful Score: 4
ABSOLUTELY EXCELLENT! this book is the BEST! he clearly explains his precepts and how he came to these conclusions. He explains WHY his conclusions make sense ( and dollars!). I agree with just about the whole book. I have advised my corporate office to read the part about treating employees as you want them to treat customers. fantastic!
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