Dealing with People You Can't Stand Author:Rick Brinkman, Rick Kirschner Do you know people who try to intimidate you? Or who waffle about decisions? Do you ever get tired of hearing, "That won't work," or "It's not my fault"? Now devotees of Brinkman and Kirschner's seminars and tapes can enjoy their insights in book form, while new fans discover the duo's tested techniques for bringing out the best in people at the... more »ir worst. With wit and wisdom, the authors identify the 10 types of difficult people on the job-including tanks, snipers, grenades, know-it-alls, and think-they-know-it-alls. Step by step, they show exactly how to get results with each.« less
Audio Books swap for two (2) credits.
The Market's bargain prices are even better for Paperbackswap club members!
Retail Price:$29.99 Buy New (Audio CD): $19.99 (save 33%) or Become a PBS member and pay $16.09+1 PBS book credit (save 46%)