Paul P. (lucubrare) reviewed Delay, Deny, Defend: Why Insurance Companies Don't Pay Claim and What You Can Do About It on + 18 more book reviews
This book made me very mad and gave me great insight all at the same time. It's a really good book, although some times a tad dense. Lots of information, with a good closing "what you can do" section. Recommended reading for anyone, especially our state officials.
