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Emerging ITO and BPO Markets: Rural Sourcing and Impact Sourcing
Emerging ITO and BPO Markets Rural Sourcing and Impact Sourcing
Author: Mary C. Lacity, Joseph W. Rottman, Erran Carmel
This publication explores two overlapping niche sourcing markets: rural sourcing and impact sourcing. Rural sourcing is the practice of locating information technology outsourcing (ITO) or business process outsourcing (BPO) delivery centers in low-cost, non-urban areas. Impact sourcing is the practice of hiring and training marginalized people i...  more »
ISBN-13: 9780769549187
ISBN-10: 0769549187
Publication Date: 10/17/2012
Pages: 84
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Publisher: IEEE Computer Society Press
Book Type: Paperback
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