JoAnna H. reviewed Flipping the Switch... : Unleash the Power of Personal Accountability Using the QBQ! on + 3 more book reviews
Flipping the switch is a very quick read that motivates one to look at the question behind the question, or how to change the way you look at things to improve situations. This is a great book for those lifelong learners in management or sales positions, but applies to all life situations.