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Foundations of IT Service Management Based on ITILŪ V3 (English version)
Foundations of IT Service Management Based on ITIL V3 - English version
Author: Inform-IT
Foundations of IT Service Management based on ITIL has become the industry classic guide on the topic of ITIL. Over the years this authoritative itSMF guide has earned its place on the bookshelves and in the briefcases of industry experts as they implement best practices within their organizations. This 2007 version has now been upgrad...  more »
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ISBN-13: 9789087530570
ISBN-10: 9087530579
Publication Date: 9/24/2007
Pages: 350
Edition: 1st
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Publisher: Van Haren Publishing
Book Type: Paperback
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