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A Guide to Computer User Support for Help Desk and Support Specialists
A Guide to Computer User Support for Help Desk and Support Specialists
Author: Fred Beisse
Current or future user-support professionals discover the critical people skills and exceptional technical knowledge to provide outstanding support with Beisse's A GUIDE TO COMPUTER USER SUPPORT FOR HELP DESK AND SUPPORT SPECIALISTS, 6E. This useful guide focuses on the informational resources and technical tools needed most to function effectiv...  more »
ISBN-13: 9781285852683
ISBN-10: 1285852680
Publication Date: 9/11/2014
Pages: 704
Edition: 6
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Publisher: Cengage Learning
Book Type: Paperback
Members Wishing: 0
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