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The Importance of Luxury Hotels: Customers' Expectations and Evaluations of Upscale Services
The Importance of Luxury Hotels Customers' Expectations and Evaluations of Upscale Services
Author: Ines Lochmann
Even though the luxury market has grown faster than other markets, the question arises if luxury hotels are still of importance with reference to the social and economical aspects. This is questionable since nowadays more and more luxury hotels try to overtrump each other. At the same time various other properties give the impression...  more »
ISBN-13: 9783639130690
ISBN-10: 3639130693
Publication Date: 3/5/2009
Pages: 52
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Publisher: VDM Verlag Dr. Müller
Book Type: Paperback
Members Wishing: 1
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