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Lean Sigma Methods and Tools for Service Organizations: The Story of a Cruise Line Transformation
Lean Sigma Methods and Tools for Service Organizations The Story of a Cruise Line Transformation
Author: Jaideep Motwani
Every business aspires to be competitive and profitable in its market. To do this, an organization needs to offer customers value propositions, which may be manifest in the product it produces or the service it provides. This in turn will create customer loyalty and growth. There are a number of organizational philosophies and strategies used by...  more »
ISBN-13: 9781606494073
ISBN-10: 1606494074
Publication Date: 11/14/2012
Pages: 125
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Publisher: Business Expert Press
Book Type: Paperback
Members Wishing: 0
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