Search - MCDST 70-271 Exam Cram 2 : Supporting Users Troubleshooting a Windows XP Operating System (Exam Cram 2)

MCDST 70271 Exam Cram 2 Supporting Users Troubleshooting a Windows XP Operating System - Exam Cram 2
Author: Dan Balter, Philip Wiest, Ed Tittel

The new Microsoft Certified Desktop Support Technician (MCDST) credential proves that you have the skills to successfully support end users and successfully troubleshoot desktop environments running on Windows XP. MCDST candidates must pass two core exams (70-271 and 70-272). The 70-271 exam, when combined with the 70-272 (the application exam f...  more »or desktop support technicians), validates that a candidate can successfully answer (or escalate) all calls from end users. Co-written by best-selling author Dan Balter, the MCDST 70-271 Exam Cram 2 gives readers the essential information they need to know to pass this exam, focusing on exactly what they need to know. This book can be used as a sole study guide for those experienced with Windows XP or it is the perfect supplement guide for more comprehensive training materials, instructor-led classes, and/or computer-based training.  « less

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ISBN-13: 9780789731494
ISBN-10: 0789731495
Publication Date: 7/15/2004
Pages: 504
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Publisher: Que
Book Type: Paperback
Members Wishing: 0
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