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The Practical Guide to Client Grief: Support Techniques for 15 Common Situations (Building the Client Bond Series)
The Practical Guide to Client Grief Support Techniques for 15 Common Situations - Building the Client Bond Series Author:Laurel Lagoni Learn how to face one of the most difficult issues in veterinary practice: dealing with grieving clients who have lost a beloved pet. This valuable book offers specific strategies for handling several common situations, including: — Dealing with crises and emergencies — Saying good-bye — Viewing bodies — Comforting crying clients — Dealing with clien... more »ts guilt
Dealing with non-euthanasia deaths
Explaining body care and after-death follow-up
This helpful guide features words to use in specific situations, Quick Tips sections for times that require an immediate response and client support resources.« less