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Search - Putting Total Quality Management to Work: What TQM Means, How to Use It and How to Sustain It Over the Long Run

Putting Total Quality Management to Work: What TQM Means, How to Use It and How to Sustain It Over the Long Run
Putting Total Quality Management to Work What TQM Means How to Use It and How to Sustain It Over the Long Run
Author: Marshall; Kiser, Kenneth J. Sashkin
This concise introduction explains in simple terms exactly what quality management means in practice and shows how the basic principles can be implemented in large and small organizations. The authors provide an overview and history of the major approaches, from Deming to Ishikawa to Feigenbaum, and explain how their approaches differ.
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ISBN-13: 9781881052241
ISBN-10: 1881052249
Publication Date: 1993
Pages: 216
Edition: 1st
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Publisher: Berrett-Koehler
Book Type: Paperback
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