Kay P. (kay246) - , reviewed Raving Fans : A Revolutionary Approach To Customer Service on + 91 more book reviews
Helpful Score: 2
A good book on customer service and how going beyond the norm can lead one to success! If your climbing the business ladder of success, a must read!
Stephanie W. (tuxaby) reviewed Raving Fans : A Revolutionary Approach To Customer Service on + 8 more book reviews
Helpful Score: 2
Great book - my company has actually taken this book as the company's philosiphy. We have raving fan awards and this has quickly become the business "bible" for our organization of 7000 employees! I highly recommend.