Betty P. reviewed Sustaining Knock Your Socks Off Service (Knock Your Socks Off Series) on + 175 more book reviews
A delightful book full of usable examples on how to improve customer service.
Amy G. reviewed Sustaining Knock Your Socks Off Service (Knock Your Socks Off Series) on + 11 more book reviews
From the cover...Easy to read and direct in it's application, this will become a handbook for organizations who want to keep the quality service train on the right track...
