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The Ten Demandments : Rules to Live by in the Age of the Demanding Customer
The Ten Demandments Rules to Live by in the Age of the Demanding Customer
Author: Kelly Mooney, Laura Bergheim
From the mouths of customers: what they want, how they want it, and what they'll do if they don't get it There's no way around it. Executives, managers, and strategic thinkers around the globe are grappling with how to transform their organizations from product or service orientation to being customer driven. The 10 Demandments pr...  more »
ISBN-13: 9780071387392
ISBN-10: 0071387390
Publication Date: 5/16/2002
Pages: 224
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Publisher: McGraw-Hill
Book Type: Hardcover
Other Versions: Paperback
Members Wishing: 0
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