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Value Merchants: Demonstrating and Documenting Superior Value in Business Markets
Value Merchants Demonstrating and Documenting Superior Value in Business Markets
Author: James C. Anderson, Nirmalya Kumar, James A. Narus
Do your salespeople feel under extreme pressure to retain accounts or gain new business at any cost? If so, you may be leaving big money on the table. Consider the integrated-circuit supplier representative who lost $500,000 of potential profit on a single transaction, just to win a deal that he would have closed anyway at the higher price. — ...  more »
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ISBN-13: 9781422103357
ISBN-10: 1422103358
Publication Date: 11/7/2007
Pages: 240
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Publisher: Harvard Business School Press
Book Type: Hardcover
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