Veterinary Office Practices Author:Robert Kehn Veterinary Office Practice fills a void in this area of educational materials since the book has equal emphasis on teaching the traditional responsibilities of the veterinary assistant and the administrative and client responsibilities. As the reader will learn, an effective veterinary assistant is one who works successfully with the veterinaria... more »n, who has the necessary interpersonal skills to work well with clients and other staff and who has the business knowledge to fulfill office responsibilities. The reader is introduced to all such areas then given the opportunity to test their knowledge through classroom and individual exercises, as well as through the use of test bank questions and answers.« less