Skip to main content
PBS logo
 
 

Discussion Forums - Questions about PaperBackSwap Questions about PaperBackSwap

Topic: When do you contact someone about marking recieved?

Club rule - Please, if you cannot be courteous and respectful, do not post in this forum.
  Unlock Forum posting with Annual Membership.
bookbuggg avatar
Standard Member medalBook Cover Image Group medalBook Data Correction Group medal
Subject: When do you contact someone about marking recieved?
Date Posted: 1/14/2024 5:50 PM ET
Member Since: 6/2/2014
Posts: 31,781
Back To Top

I just had someone pm me that said the book arrived yesterday and i need to mark them recieved so she can get her credits. I didn't go to my mailbox, we've been in negative numbers, the box is frozen and I need to buy that lock stuff that defrosts the key locks. I marked the books received even if I don't know if there in the box or not.

My question is...what is your wait time before you send emails? 1 day seems like to quick to send an email.

I wait between 1-2 weeks...just in case someone is away or something.

 

lionrose avatar
Standard Member medalFriend of PBS-Silver medal
Date Posted: 1/14/2024 9:58 PM ET
Member Since: 6/30/2007
Posts: 3,495
Back To Top

I mostly wait a week before asking and only to have them let me know if they didn't get it so I can contact the PO. It's probably a member who is getting frustrated that so many people don't mark received without prompting. Personally, I'd reply nicely to let them know what the situation is, maybe even apologize for the delay. But I wouldn't mark it until I saw it. You're well within the timeframe according to guidelines.  What if they sent you a damaged book or some other unanticipated problem?

Generic Profile avatar
Standard Member medalFriend of PBS-Silver medal
Date Posted: 1/14/2024 10:01 PM ET
Member Since: 1/7/2006
Posts: 762
Back To Top

I usually wait 7-10 days before I message someone.  You never know if someone in away for vacation or business.  Though I do seem to have been doing a lot more often in the last year or so.  



Last Edited on: 1/14/24 10:02 PM ET - Total times edited: 1
Generic Profile avatar
Pat O. (PatinCO) - ,
Standard Member medalFriend of PBS-Diamond medal
Date Posted: 1/14/2024 10:40 PM ET
Member Since: 8/19/2007
Posts: 6,570
Back To Top

Like the above I usually wait a week or so and also seem to be having to do it more often lately. 

rutabaker avatar
Standard Member medal
Date Posted: 1/15/2024 8:53 AM ET
Member Since: 1/3/2010
Posts: 31,811
Back To Top

I'm impatient, I send them a note after 5 days politely including PO info of delivery date and time.

bookbuggg avatar
Standard Member medalBook Cover Image Group medalBook Data Correction Group medal
Date Posted: 1/15/2024 12:48 PM ET
Member Since: 6/2/2014
Posts: 31,781
Back To Top

I thought under 24 hours was a little quick but I did mark it received even though I don't have the book yet. 

I like the 5-7 days that all of you do. 

24 hours doesn't seem appropriate in the sense that somebody could be sick and doesn't go to the mailbox right away or in my case, we had negative temperatures and snow that have kind of locked some of our things like the big mailbox we all share. I'm also thinking there are people who go away for the weekend, and so if something arrives on a Saturday, they may not get to that until Monday.

Plus there are times something registers as delivered and it's delivered the next day.

 

Patouie avatar
Standard Member medalMember of the Month medalBook Cover Image Coordinator medalBook Data Approver medalTour Guide Asst. Coord. medalFriend of PBS-Silver medalPBS Cruise Attendee medalPBS Blog Contributor medalPrintable Postage medal
Date Posted: 1/15/2024 3:22 PM ET
Member Since: 8/26/2006
Posts: 9,613
Back To Top

I PM after 3 or 4 days. My message includes something like, "Wanted to let you know that  this was scanned delivered. Please let me know if it didn't arrive." My logic is that if it was misdelivered, or is sitting behind a potted plant on the porch, it's better to start the search right away.

bookbuggg avatar
Standard Member medalBook Cover Image Group medalBook Data Correction Group medal
Date Posted: 1/15/2024 7:27 PM ET
Member Since: 6/2/2014
Posts: 31,781
Back To Top

Oh that makes sense Patty!

hardtack avatar
Standard Member medalPrintable Postage medal
Date Posted: 1/15/2024 8:12 PM ET
Member Since: 9/22/2010
Posts: 7,386
Back To Top

Actually, I usually mark it received the evening I get it. But then I'm retired.  However, I never email someone about acknowledging a book I sent them until a week after they receive it---all my books have tracking. Sometimes I have to send a second e-mail a week later too. Usually, they respond to that, unless they've been kidnapped by aliens.

nandip avatar
Standard Member medalFriend of PBS-Double Diamond medal
Date Posted: 1/15/2024 8:17 PM ET
Member Since: 9/27/2009
Posts: 3,071
Back To Top


Last Edited on: 1/28/24 6:48 PM ET - Total times edited: 1
IlliniAlum83 avatar
Standard Member medalPBS Cruise Attendee medal
Date Posted: 1/17/2024 6:12 PM ET
Member Since: 4/28/2009
Posts: 22,686
Back To Top

Like Thomas, all my books are sent with tracking. So when I expect it has been received but not acknowledged, I check USPS first to verify the PO says it was delivered. I usually wait 3-4 days after PO says 'delivered' before I PM , including the tracking number at that time. When it passes over a week without being marked ' received' and I have not had a PM from the recipient explaining life got in the way  ( hospitalization, family emergency, travel delay, etc), I will message TPTB for intervention. 

gingerkitty avatar
Standard Member medal
Date Posted: 1/18/2024 7:31 PM ET
Member Since: 4/25/2007
Posts: 12,631
Back To Top

I also give it between 5-7 days before sending a PM about it.  I've had stuff "out for delivery" for 3 days before I actually get it.