The 'recommended postage' on the PBS wrapper is usually correct, but not always. Our database is compiled elsewhere, and it includes some inaccuracies, including the weight of some books. The weight of a book as recorded in the database determines the "required postage" that appears on the PBS Wrapper.

You can see, and adjust, the weight estimate on the Wrapper Settings page when you go to print a wrapper.  Adjusting it to the correct weight will ensure that correct postage prints out.  If you do not have a postal scale, you can take the wrapped book to the PO to be weighed.

This is particularly important if you are using PBS Printed Postage--check and adjust the weight before you print!  Printed Postage can't routinely be refunded after it is printed.

If you want to change the weight of the book in the database permanently, so that no one else has trouble with this for this book in future, you can submit a correction to our Data Correction volunteers.

• To submit the correct weight of a book to the PBS Database:

1. Click "More Options" to the right of the book cover image on the Book Details page and choose Edit Book Data from the dropdown menu (you can also access Edit Book Data from the Member Tools page, which is linked from the bottom of any page on the site).
2. Enter the ISBN for the book and click Next->
3. Enter/adjust the weight of the book (this will be on your postal receipt) on the next page, leaving any correct information in place
4. Click Submit.

• This information will be submitted to our editing volunteers, and the database should be corrected in a few days.

Please know that any effort you make to improve the accuracy of the database is greatly appreciated.

Related Links:

Does the postage print out on the wrapper?
How much does it cost to mail a book?