Basically deals with civility in a different way - NOT being courteous or polite, but rather, treating the other person as a person.
In practice, this concept means taking the time to be interactive rather than superficial. It also means being honest and sometimes even confrontational.
I think this is a great book.
In practice, this concept means taking the time to be interactive rather than superficial. It also means being honest and sometimes even confrontational.
I think this is a great book.
