If you need to refund a credit from a swap for a book you have sent, you need to click the button on the completed transaction for the book in your Transaction Archive.

• Click Transaction Archive linked from My Account to go to that list
• Locate the transaction for a book you sent
• Click Request Details link on the right side of the transaction
• Click
  • The credit value for the swap (1 credit for a bound book, 2 for an audiobook) plus the swap fee/Free Swap used will be refunded to the requestor.
  • The button will disappear from the transaction.

If you would like to give credits directly to another member (not refund credits from a transaction), you can do this using the  button at the top of the member's bookshelf or profile.

You can get to the member's Bookshelf or Profile by:

• clicking on his or her highlighted name in a Personal Message
• clicking on the PM button on an active transaction, then clicking the highlighted name in the PM To: field
• clicking on his or her name on the right side of a past transaction in your Transaction Archive
• clicking on his or her Nickname on his or her Discussion Forum Post
• clicking on the Books button on his or her Discussion Forum post
• PLEASE NOTE It is not wise to try to search the Member Directory to find the member! Many members share common first names and last initials, and not all members have profiles (a profile is necessary to appear in the Directory). Note: The Member Directory is accessible only to members enrolled in Limited or Standard Membership.

• Also note: there is a limit of 50 credits/month for credit transfers between members. (This limit does NOT apply to Friends of PBS or other donations, credit transfers to or from Games Moderators, or credits given using the Give Refund button.) 

• If the member is on your Friends page, you can also give credits from there.   (see below)

In order to give credits to other members directly --without using the Give Refund button-- you must first have received at least 2 books from PBS.  Once you have received two or more books, the option will be available for you. Please note: there is a limit of 50 credits/month for credit transfers between members. (This limit does NOT apply to Friends of PBS or other donations, credit transfers to or from Games Moderators, or credits given using the Give Refund button.) 

To give credits to a member on your Friends List:

• Go to your Friends List:

  • Place your cursor over My Account in the toolbar at the top of the site, and choose Friends from the menu that drops down, OR 
  • Click the Friends tab when you are on the My Account main page
• Click next to the Friend's name
• Choose the number of credits to give
• Click
  • If you need to cancel this action, click instead
• An email will be sent to both giver and receiver specifying the number of credits given, who gave them, and to whom they were given.

If you want to give credits to a non-member, you can buy a Gift Certificate for Book Credits in the Kiosk. 

• The recipient can then create an account (each account must be created by the user himself or herself) and redeem the Gift Certificate in the process
• You can read more about Gift Certificates in Gift Certificates - now better than ever!

Related Links:

What are PaperBackSwap Friends?
PaperBackSwap Friends