What if I want to cancel a request I made?

• A requestor can cancel a request by clicking up until the time the sender accesses the address information (= prints the wrapper)
• The request is not submitted to the sender for 1 hr after it is made; this allows for cancellation if you requested the wrong book or change your mind.
  • If the requestor sends a Personal Message to the sender by clicking on the request, however, that 1-hr delay will be eliminated, and the book request will be submitted immediately at the time the PM is sent.

• The sender can cancel up until the book has been marked mailed; after the book has been marked mailed, the sender will need to contact us to ask us to cancel if this is necessary.

If you request a book and change your mind, but cannot cancel because the sender has already printed the address:

• The sender is not obligated to cancel if you request this
  • if the book has already been mailed in good faith, of course the sender should not cancel.  You will have to mark the book received when you receive it and repost it to your own bookshelf if you don't want it.
  • If the sender cancels, he or she will have to repost the book, and it will go back to the "back of the line" for book requests. 
• If the sender DOES agree to cancel, and there is another copy of the book in the system, your request will be passed to a new sender when the first sender cancels! 
  • If the sender agrees to cancel this request, then:
    • the SENDER can send in a message to us using the feedback link on the contact us page to ask us to cancel, so that your request is not passed along.
    • If the sender cancels WITHOUT contacting us to ask us to do it: you should be sure to cancel the new request for the book that will appear on your account page after the sender cancels.
      • You will be responsible for the new request if your request is passed along--so be sure to do this before the NEW sender prints your address
  • The PBS system will automatically keep trying to get the book for you until YOU tell the system that you don't want it by clicking "Cancel Order".

More questions:

What happens after you submit a request for a book
What if the sender does not respond to my request within 4 days?
What if the sender agrees to send the book, but doesn't mark it mailed before the deadline?
What if the sender is taking too long to respond? Can I cancel and reorder from someone else?
How can I tell who's sending me a book? (or to whom I am sending a book?)
When will I get my book?
What are the differences between the Reminder List and the Wish List?
Box-O-Books Tutorial Step 4: Boxer Negotiation